Working with Legal & General to deliver even more positive client outcomes
We’re driven by consumer duty and ensuring homebuyers are fully informed about the property they are purchasing. That’s why we’ve partnered with Legal & General, a trusted brand in the mortgage industry, to offer their Digital Home Survey to your clients. It provides a user-friendly report plus additional benefits beyond a traditional level 2 survey.
While not legally required, we strongly recommend discussing how a survey can help protect your clients from unforeseen costs, which can often far outweigh the report’s price.
What is a Digital Home Survey?
A Digital Home Survey (DHS) offers the same physical inspection as a RICS Level 2 Home Survey but is delivered faster—typically within 48 hours—directly to the homebuyer’s device. Its interactive, traffic-light system helps clients make informed purchasing decisions.
An experienced, qualified RICS surveyor completes the report and holds calls with the homebuyer before and after the survey to address any questions.
What does the process look like?
Introducers add a DHS when instructing a solicitor via our portal.
Client recieves email to pay for their survey.
The survey is booked, and a pre-inspection call with the surveyor is conducted.
Inspection of the property is completed, and the report is sent to the homebuyer's device, usually within 48 hours.
The surveyor will contact the homebuyer to discuss the report in more detail and answer any questions they may have.
